Vocational Skills

Study key communication and tech skills applicable to any workplace. Discover effective techniques for team collaboration, professional writing, compelling resumes, and powerful online searching.

Vocational Skills

1 Non-Verbal Communication Skills

  1. Understanding Non-Verbal Communication
  2. Types of Non-Verbal Communication
  3. Non-Verbal Communication in Indian Context
  4. Non-Verbal Communication in Virtual Settings
  5. Body Language and Gestures
  6. Facial Expressions and Emotions
  7. Active Listening and Eye Contact
  8. Non-Verbal Communication in the Job Environment
  9. Enhancing Non-Verbal Communication Skills

2 Email and Telephone Etiquettes

  1. Understanding the Email
  2. Email Etiquettes
  3. Practical Tips for Effective Email Communication
  4. Dealing with Conflict in Email
  5. Email Security and Privacy
  6. Simulation Examples of Real world Scenarios
  7. Need for Telephone Etiquettes
  8. Answering and Making Calls
  9. Effective Communication during Calls
  10. Managing Difficult Conversations

3 Cultural Empathy and Team Dynamics

  1. What is Culture?
  2. Team Dynamics and Their Relationship with Culture
  3. Team Communication & Cultural Empathy
  4. Building Better Team Culture
  5. Navigating Flashpoints

4 Business Writing

  1. Business Writing Style
  2. Business Letters
  3. Intra Organizational Communication
  4. External Communication

5 Social Media Skills

  1. Personal Branding
  2. Developing Social Media Profile
  3. Maintaining Social Media Profile
  4. Best Practices, Ethics & Regulations

6 Resumes and Interviews

  1. Resumes
  2. Interviews

7 Computer Literacy Tools

  1. Fundamentals of computer
  2. Microsoft Word
  3. Spreadsheets
  4. Microsoft PowerPoint
  5. Cloud computing in advertising

8 Online Search and Research

  1. Introduction about online search and research
  2. Search Engines
  3. Assessing Online Resources
  4. Web for Job search